Help Center
Cancel
Home
Help Center
Insights and reporting
Insights and reporting
Open the right report, apply filters, pin the numbers you watch, and export what you need.
33 articles
Last updated June 14, 2025
Money reports
Follow revenue, payments, outstanding balances, tax, discounts, and work you haven't billed yet. · 13 articles
Appointment reports
Review schedules, cancellations, note completion, booking sources, location performance, and gaps. · 7 articles
Patient reports
See where patients come from, who's lapsed, recalls due, retention, and upcoming birthdays. · 6 articles
Practitioner reports
Compare practitioner revenue, rebooking, cancellations, and utilization in one place. · 1 articles
Messaging reports
Track SMS spend and how your broadcasts are delivered. · 3 articles
Compliance reports
Review who accessed records and the status of consent and patient forms. · 2 articles
Money reports
Daily takings report
Cash up one day: every payment taken, by method, with refunds shown separately.
Money reports, explained
What each of the thirteen money reports answers, which filters it takes, and which to open for a cash-up, for chasing debts or for the accountant.
Payment summary report
Every payment taken over a period by method, with refunds and the net, and a day-by-day chart.
Outstanding balances report
Who owes the clinic money right now, aged into 0–30, 31–60, 61–90 and 90+ days.
Practice revenue report
Revenue earned (accrual) beside money received (cash) for the same period, net of promotions, write-offs and credit notes, by day and by practitioner.
Revenue by service report
Which services bring in the most, gross, with tax, share of the total and margin where a cost estimate exists.
Tax summary report
Tax collected over a period, by rate, with the taxable amount behind it.
Discounts and refunds report
Every reduction of revenue in a period: promotions with who applied them, write-offs and credit notes.
Uninvoiced appointments report
Completed visits that have no invoice, with an estimated value and how long they've been open.
Patients by total spend report
The fifty patients billed the most over their whole history at the clinic.
Expenses by category and by vendor
Where the clinic's money went in a period, grouped by category or by vendor, with tax.
Stock valuation report
What the products on hand are worth at cost, and which products have no cost price.
Patient credit balances report
Every patient holding account credit, with the amount.
Appointment reports
Appointment reports, explained
What each of the six appointment reports answers and which filters it takes.
Appointments schedule report
A printable day or week with one column per practitioner.
Cancellations and no-shows report
Appointments canceled or marked no-show in a period, by practitioner.
Note compliance report
Completed visits that still have no finished treatment note, by practitioner.
Waitlist and gaps report
Who is on the waitlist right now, how long they've waited, and whether they've been offered a slot.
Performance by location report
Revenue, appointments and completion rate per location over a period.
Online booking report
How many appointments patients booked themselves, the deposits taken, how far ahead they book, and how those bookings turned out.
Patient reports
Patient reports, explained
What each of the five patient reports answers and which filters it takes.
Lapsed patients report
Active patients whose last completed visit is older than a threshold, or who never had one.
Recalls due report
Recalls set on patient records that fall due in the period, with overdue ones.
New patients by source report
Where new patients came from in a period, by referral source.
Retention cohorts report
For each month's new patients, the share who had a second completed visit within 90 days.
Upcoming birthdays report
Patients with a birthday in the next few weeks.
Practitioner reports
Practitioner performance report
Each practitioner's appointments, no-shows, cancellations, new patients, rebook rate and revenue over a period, side by side.
Messaging reports
Messaging reports, explained
What the two messaging reports answer.
SMS usage and balance report
Messages sent over a period by type, the segments they used, and the credit left.
Broadcast performance report
For each broadcast sent in a period, how many were delivered and how many failed.
Compliance reports
Audit log report
Who viewed, downloaded, printed or changed which patient's record, and when.
Consent and forms status report
Every consent form across patients with its status: signed, pending or expired.
General
Find and read any report
Open the Reports page, pin the figures you watch, filter and compare a report, save a view, read the AI hints, and export to CSV or PDF.
Other categories
First steps in ClinyPal
Signing in and account safety
The calendar and appointments
Let patients book themselves
Working with patients
Invoices, payments and money
Products and inventory
Messaging and campaigns