Credit the clinic holds for patients is a liability, and the accountant will ask for the total at year end. This report lists it per patient.

What it shows

Patient credit balances lists the patients at the location holding account credit, highest first and up to 100 of them, a snapshot with no date range, needing the financial reports permission, which Administrators and Bookkeepers have. Credit comes from overpayments, prepayments, refunds to credit and canceled deposits; see Account credit and opening balances. Headline figures: Patients with credit, Credit owed, top 14 (the total for the patients listed), Largest balance, Avg balance; columns Patient, Credit balance.

The Patient credit balances report with Patients with credit, Credit owed, Largest balance and Avg balance figures and a table of patients with their credit balance.
Patient credit balances showing one patient holding credit, a balance of $20.00.

Acting on it

Credit is money the clinic owes patients. Large or old balances are worth a message, because a patient who has moved away can be refunded, and a patient about to be deleted must have their credit refunded or used first. The total is what your accountant needs for the liability figure, as long as 100 or fewer patients hold credit; past that, the list and its total stop at the top 100.