Discounts and refunds report

What this report shows

This report lists every reduction applied to an invoice — a promotion, a manual discount, or a write-off — alongside who was responsible for it, so nothing gets reduced quietly without a trail.

Discounts and write-offs with the staff member who applied them.

Filter and compare

Set a date range, filter by location, and compare to the previous period to spot whether discounting is trending up.

Why this matters

Reviewing this regularly is a simple safeguard — it makes unusual patterns in discounting visible early, rather than only being noticed much later.