After a broadcast you want to know who got it, who failed and who booked. This report answers per broadcast and per channel.

What it shows

Broadcast performance lists broadcasts sent in the period, newest first, with the channel, the audience segment, the number of recipients, and how many messages were delivered or failed according to the communication log.

Filters: a date range with the presets Today, Week, Month, Quarter and Year or a custom range. It needs the operational reports permission, which every role has.

The Broadcast performance report with Broadcasts sent, Recipients, Delivered and Failed figures and a table of broadcasts with date, channel, segment and counts.
Broadcast performance showing three broadcasts with recipients, delivered and failed counts.

Reading it

Headline figures: Broadcasts sent, Recipients, Delivered, Failed.

Columns: Sent, Channel, Segment, Recipients, Delivered, Failed.

Acting on it

Failures are nearly always wrong numbers or addresses. Open the failed patients' communication logs and fix the contact details before the next broadcast. See Broadcasts.