Practitioner performance puts each clinician's bookings, attendance, revenue and rebooking on one page. It's a conversation starter, not a verdict; read it with the context of their week.

What it shows

Practitioner performance has one row per practitioner with an appointment in the period: revenue excluding tax from their invoices, appointments, average per completed visit, DNAs (did not attend), new patients, cancellations and rebook rate, the share of patients who booked again. Compare adds the previous period's revenue, appointments, new patients and rebook rate. The revenue here is gross billed, so it won't match Practice revenue's net by-practitioner table.

Filters: a date range with the presets Today, Week, Month, Quarter and Year or a custom range, a location, a practitioner, compare with the previous period. It needs the clinical reports permission, which Administrators and Practitioners have.

The Practitioner performance report with a table of practitioners showing revenue excluding tax, appointments, average per completed visit, DNAs, new patients, cancellations and rebook rate, with previous-period columns.
Practitioner performance for the quarter comparing five practitioners on revenue, visits and rebook rate.

Reading it

Headline figures: Revenue (excl. tax), Appointments, New patients, Rebook rate.

Columns: Practitioner, Revenue (excl. tax), Appts, Avg per completed visit, DNAs, New patients, Cancellations, Rebook rate.

Acting on it

Read it as a starting point for a conversation, not a verdict: a low rebook rate can reflect the kind of work a practitioner does. The Rebook rate pin on the Reports page is this report's clinic-wide figure.