How much of the calendar is filled online, by whom, and how many of those bookings were canceled from the link. It's the report that tells you whether online booking is paying off.
What it shows
Online booking compares appointments booked through the booking page with staff bookings over the period, by when the booking was made rather than when the visit is. It shows how many of them came with a deposit, the average lead time between booking and visit, how each source's bookings ended, and the list of online bookings with their outcome. Abandoned attempts aren't recorded, so only completed bookings count.
Filters: a date range with the presets Today, Week, Month, Quarter and Year or a custom range, a location. It needs the operational reports permission, which every role has.
Reading it
Headline figures: Online bookings, Share of all bookings, Deposits collected, Avg lead time.
Columns: Source, Bookings, Completed, Canceled, No-shows, Booked, Visit, Patient, Practitioner, Type, Deposit, Outcome.
Acting on it
Check it after changing the lead time, the booking window or the deposit setting to see the effect. A high no-show rate on online bookings with no deposit is the usual reason to switch deposits on.