The Billable Items page (/settings/billable-service) lists the services and products your clinic can bill for, along with their pricing. These are the items staff pick from when adding line items to an invoice.
What you'll learn
How to add and manage billable services and products
How to open a detailed cost estimate breakdown for an item
When concession pricing appears, and how per-concession overrides work
The Billable Items settings page showing a list of services and products with name, category, and price columns.
Managing billable items
1
Open Billable Items
Go to <strong>Settings > Billable Items</strong>.
2
Add a new item
Click <strong>Add</strong>, name the service or product, and set its base price.
3
Edit an existing item
Click into a row to update its name, price, or other details, then save.
Open a billable item to see its detailed Service Cost Estimate breakdown (/settings/billable-service/service-cost-estimate/{id}), which shows how the item's cost is built up.
The Service Cost Estimate detail page for a single billable item, showing its base price and cost breakdown.
Concession pricing
Some billable items support concession pricing, letting you set a different price for patients under a specific concession type (for example a pension or student concession).
Concession pricing only appears when concessions are configured The Concession Pricing section is hidden entirely if your location has no concession types configured. Once concession types exist, a per-concession price override field appears only for the concessions actually assigned to that item — not for every concession type in the system.
It only appears once your location has at least one concession type configured. Set up concession types first, then return to the item to add pricing overrides.
No. Only the concessions actually assigned to that specific item show an override field, not every concession type configured for the location.
