The subscription page shows the plan, the practitioner limit and the next charge, and it's where you move up, down or out. Plans are priced by active practitioners; front-desk staff are free.
Your plan
Open Settings, then ClinyPal© Subscription. Current plan shows the plan, Billing period, the Practitioners count against its limit, and the next renewal. During the trial it reads Free trial active with Full access to all features. Pick a plan before your trial ends; after that, Your free trial has ended until a plan is chosen. Plans are priced by how many practitioners they allow; a seat is an active practitioner, and front-desk staff don't take one. All prices in USD · Cancel anytime.
| Plan | Practitioners | Monthly | Yearly |
|---|---|---|---|
| Solo | 1 | $39 | $390 |
| Small | up to 5 | $85 | $850 |
| Clinic (Most clinics start here) | up to 8 | $129 | $1,290 |
| Group | up to 12 | $175 | $1,750 |
| Large | up to 25 | $265 | $2,650 |
| Enterprise | up to 50 | $359 | $3,590 |
Yearly billing costs ten months' price, and the page shows the saving as a badge on each plan. The free trial is 30 days with every feature, up to 2 practitioners and no card needed.
Change plan or period
Pick a plan under Available plans, Billed monthly or Billed annually
The Payment summary shows Due today, with a Proration credit for the unused part of the current period when you move up.
Upgrade now, or schedule a downgrade
An upgrade applies at once and is charged to the saved card. A downgrade is scheduled for your next renewal: You'll keep your current plan until the period ends, and you can cancel the pending downgrade before then.
Watch the practitioner limit
You can't move to a plan with fewer practitioners than are active; deactivate some first.
Founding clinic offer and discount codes
New clinics get the Founding clinic offer at checkout with no code to enter: 40% off your first 6 months on monthly billing, or 25% off your first year on yearly. Places are limited.
- A discount code and the automatic offer don't add together: entering a code uses the code instead of the offer.
- A code that doesn't exist, has ended or has run out shows Invalid or expired discount code.
- Each clinic can use a code or offer once. Entering a code the clinic has used before shows You've already used this code.
- A discount still running carries over when the clinic changes plan, and isn't used up again.
Cancel, payments and credit
- A monthly subscription keeps its billing day: one that started on the 31st renews on the 28th or 30th in shorter months and on the 31st again after. Cancel Subscription keeps full access until the period end, then stops automatic messages and online booking; the page shows Subscription canceling at period end with a reactivate option that undoes it.
- A failed renewal shows Your last payment didn't go through with Access until a grace date; update the card under saved cards and the retry completes.
- Credit you're owed, from proration or a correction, sits as Account credit and is applied to the next charge.
- Closing the clinic for good is a separate flow: Close account & delete data, which exports first, then schedules deletion of every record on a date you're shown, cancelable until then.