Setting up a location
Every clinic starts with at least one location, and you can add more if you operate from several places. Each location has its own address, contact details, and a set of its own settings — so a fee or preference at one location doesn't automatically apply to another.
Business information
Go to your settings and open Business information. Fill in the business name, address, time zone, website, and the email address replies should go to. If your clinic has a registration number, add it here too — it can be shown on invoices.
Set fees for missed appointments
In the location's settings, you can set a no-show fee that applies when a patient doesn't attend, and a cancellation fee for cancellations made too close to the appointment. Set a cancellation window in hours to define how late is too late before the fee applies.
Control visibility on online booking
Choose whether this location's name and address are shown to patients booking online — useful if a location prefers not to publish its address publicly.
Track a monthly expense budget
Set an optional monthly expense budget for this location, which shows up on your expenses so you can see how spending compares to what you've planned for.
Adding another location
Select a location from the list to switch to it, or add a new one if your clinic is expanding to another site. Each new location starts with its own blank settings, ready to configure independently.