Sync only goes one way
New, rescheduled, and cancelled appointments push from ClinyPal to your personal calendar automatically. This only goes one direction right now — a change made directly in Google Calendar or Microsoft Calendar won't sync back to ClinyPal. Always make scheduling changes in ClinyPal itself.
An appointment isn't showing up
- Check your calendar connection is still active. A calendar sync is personal to you, so check you're the one connected, not just that the clinic has an app connected in general.
- Confirm the appointment was created after you connected the calendar — sync applies going forward, not to your entire existing history.
- Check you're looking at the correct calendar if you have more than one in your Google or Microsoft account.
If the connection has expired
Access to a connected calendar can expire over time. If the integration shows an error, reconnect it — sync picks back up from there without duplicating anything already pushed across.
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