When to archive a location

If your clinic closes a site or stops operating from a location permanently, archive it rather than deleting anything. Its history — past appointments, invoices, and patients tied to it — stays exactly as it was; the location just stops being offered for new bookings.

Archive a location

Go to your business information settings, select the location from the list, and choose Archive. Confirm in the dialog that follows.

The Archive button in a location's settings, with a confirmation dialog open.
Archiving a location from its business information settings.
You always need one active location If this is the only active location your clinic has, the Archive button is disabled — add or restore another location first.

Finding an archived location again

Archived locations are hidden from the list by default. Choose Show archived (or the archived count shown at the bottom of the list) to see them alongside your active locations.

Restoring a location

Show archived locations, select the one you need back, and choose Unarchive. It immediately becomes available again for scheduling and everything else, with all of its settings exactly as they were left.

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