A calendar that shows the right columns, hours and colors saves a dozen clicks an hour. These settings apply to the whole clinic, not to each person.

One setting for the whole clinic

The calendar's shape is set once for everyone, under Settings, then General Settings and Calendar, in the Appointment calendar section. There are no per-user calendar preferences, so agree these with the team before changing them. Save the page when you're done.

General Settings showing the Appointment calendar section: Patient or client, Time slot size set to 15, Calendar visible hours from 7:00 to 19:00, a 12-hour format switch and Business weekends.
The Appointment calendar section with visible hours set to 7:00 to 19:00 and a 15-minute slot size.

The settings

  • Calendar visible hours. The first and last hour the Day and Week views show. Set it to your real opening span with a little room either side; appointments outside it still exist but you'd have to widen the range to see them. These hours are also what online booking offers when a location has no opening hours of its own and Respect practitioner availability is off, and what a clinic closure's page calls the calendar hours.
  • Time slot size. How finely the day is divided. Appointment start times you pick in the booking form, and the points an appointment snaps to when you drag or resize it, follow this. A clinic that books on the quarter hour wants 15; one that does 20-minute consults wants 20.
  • Business weekends. Which days count as non-working for scheduling. The Week view hides them unless you choose Show Weekends, and they're the days online booking treats as closed when it isn't following practitioner hours.
  • 12-hour format. Show times as 9:30 AM rather than 09:30, everywhere times appear on the calendar.
  • Patient or client. What the people you treat are called on staff screens, for a clinic that says client rather than patient. Your team sees the change the next time they sign in; booking pages and messages to patients keep saying patient.

Colors

An appointment's color comes from its appointment type's Calendar color, and an unavailable block's from its block type's Color. Those are set on each type, not here; see Set up appointment types. Give your three or four most common types clearly different colors and the calendar reads at a glance.