Passkey Manager

What this page does

The Passkey Manager (/settings/user-practitioner/edit-user/{userQuery}/passkey-manager/) manages WebAuthn passkeys for a staff member's sign-in. Passkeys let someone sign in using their device's built-in security — such as a fingerprint, face unlock, or security key — instead of typing a password.

What you'll learn

What a passkey is and why it's more secure than a password
How to register a new passkey for a user
How to remove a passkey that's already registered
Where to go for related sign-in and verification topics

The Passkey Manager page for a staff member, showing the list of registered passkeys with their device names and registration dates, plus an option to add a new passkey.

Why passkeys

A stronger, phishing-resistant alternative to passwords Passkeys are tied to the physical device that created them and can't be phished the way a typed password can, since there's no shared secret to trick someone into revealing. Registering a passkey gives a staff member a stronger way to sign in without replacing their password entirely.

Managing passkeys

From this page you can see which passkeys are already registered to the account and remove one if it's no longer needed — for example, if the device it was registered on was lost or replaced.

Signing In

See the full sign-in process, including how passkeys fit alongside passwords and other verification methods.

OTP Verification

See how one-time passcode verification works as another layer of sign-in security.

Audit Log Report

Account security changes are part of your clinic's broader activity history — see how the Audit Log report tracks access to patient records.