Your clinic sent a link because the answers help your first visit go faster. It opens on your phone, needs no account, and takes about ten minutes.

Open the form

Your clinic sends an email saying Please complete your form by clicking the button below. The button opens the form in your browser, on a phone or computer, with no account or password. The link is personal to you and expires in 7 days; after that, or once it's been used, it shows This form link is invalid or has expired and you ask the clinic to send it again. Sending a form that was already submitted gives This form can't be sent: it was already submitted, or the link has expired. Ask the clinic for a new link if you need one., and very long answers or a big attachment give Your answers are too large to send. Shorten long answers or remove a large attachment, then try again.

A patient form in a phone browser headed New Patient Intake with its expiry date, a Reason for visit section with a text answer, a When did it start field and a Yes/No choice, and the Medical history section starting below.
A new patient form open on a phone, with the first section filled in.

Fill it in

  • Questions are grouped in sections. Required ones are marked and the form won't send until they're answered: Please fill in all required fields.
  • A question may ask for a file, such as a photo of a referral or your insurance card; choose it from your phone or computer.
  • A body diagram question lets you mark where it hurts by drawing on the picture.
  • A signature question is signed with your finger or mouse, or by typing your full name as your signature.
  • You can't save part-way and come back, so set aside ten minutes.

After you send it

The page says Form submitted, Thank you. Your response has been recorded. Your answers go straight to your clinic's record of you and are only visible to the staff who look after you. If the clinic switched it on, you receive a copy by email. Bring anything you weren't sure about to the appointment; you can always tell the practitioner more in person.