Review an invoice's change history

Checking what changed

Open the invoice and select View change history near the top. Every tracked change is listed with the field, its old and new value, and who made the change.

An invoice's change history.

When this is useful

• A patient disputes an amount and you need to confirm what was actually billed originally.
• You're reviewing whether a discount or price change was applied correctly.
• You want to confirm who made a change before following up with them directly.

What isn't shown here

This history covers edits to the invoice itself. For payments, check the invoice's payment history section; for who has opened the related patient's record, check the clinic's audit log.