The AI visit summary in telehealth

What happens during the call

While you run a telehealth appointment, a live transcript of the conversation runs alongside the call. When the session ends, ClinyPal turns that transcript into a structured draft: chief complaint, findings, plan, and follow-up.

The structured summary drafted after a telehealth call ends.

It's a draft, not the record

The summary is meant to save you writing the note from scratch, not to replace your clinical judgement. Read it against what actually happened, correct anything the transcript picked up wrong, and add anything it missed.

You save the final version Nothing is saved as a treatment note automatically. Review the draft and save it yourself once you're satisfied it's an accurate record of the visit.

Make sure the patient understands the session is being transcribed to help produce their clinical note, following your clinic's own consent practice for telehealth.

If the summary doesn't come through

AI assistance can occasionally be unavailable. If no summary is drafted, write the treatment note the normal way — the rest of the session, including any files or forms exchanged, is unaffected.

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