AI Features

An orientation to every AI-powered feature in ClinyPal, how they're built, and the design philosophy behind all of them: optional enrichment that fails soft.

How the AI Assistant tab in the Support widget answers your questions from ClinyPal's own help content, and how to switch to a human agent when you need one.

How the AI summary masthead above your Clinic Health Index is generated from already-computed scores, and what shows up if AI isn't available.

How the Explain this number popover on report KPI tiles generates a plain-language explanation by re-running the report server-side.

How the Refine row's suggested filter chips and observation notes work, and why they can never show a hallucinated figure.

Where the violet Generate with AI button drafts SMS templates, broadcast content, and invoice notice emails for you to review before sending — and where it isn't available.

How the AI-generated Session Summary works after a telehealth call, and why the doctor's edit-then-save step is a required review gate before saving to EHR.