Blocked time marks periods on the scheduler when a practitioner isn't available for appointments — lunch, a holiday, training, or anything else that should hold a slot open without being a patient visit.
What you'll learn
How to switch the calendar into block-entry mode
How to create a one-time or recurring block
How existing blocks appear on the grid
How to edit or delete a block, including one occurrence of a recurring block
Creating a block
1
Turn on Add Block
Click the Add Block toggle in the scheduler header. A banner appears confirming the calendar is now in block-entry mode.
2
Click a slot
Click a slot on the calendar. Instead of the appointment drawer, a block drawer opens.
3
Choose the block type
Select the unavailable block type, such as Lunch, Holiday, or Training.
4
Set recurrence, if needed
By default the Recurrence dropdown is set to One-time. Choosing any other option reveals an End Date field.
5
Save
Save the block. It appears on the grid as a diagonal-hatched overlay.
The scheduler in block-entry mode, showing the Add Block banner at the top and the block drawer open with block type, recurrence, and date fields.
Recurring blocks
The End Date field is conditional The End Date field only appears once you pick a recurrence option other than One-time. Its label switches between "Date" and "Start Date" depending on whether the block is one-time or recurring. Switching the Recurrence dropdown back to One-time clears any end date you'd set.
Existing blocks render on the grid as diagonal-hatched overlays with a small pencil-icon edit handle, so you can distinguish them from real appointments at a glance.
Editing and deleting a block
1
Open the block
Click the pencil-icon edit handle on the hatched block to reopen the block drawer.
2
Make changes or delete
Update the fields and save, or use the delete button to remove the block.
Delete options depend on recurrence "Delete this" (removing just a single occurrence) only appears when you're editing an existing occurrence of a recurring block. Otherwise the button is simply labeled "Delete," or "Delete all" when the block has recurrence set.
FAQ
No. Blocked time marks the slot as unavailable on the scheduler grid.
If you're editing a single occurrence, "Delete this" removes only that occurrence. Otherwise, deleting removes the whole recurring series.
They come from the Unavailable Block Types list in Settings, so you can tailor them to your clinic (Lunch, Holiday, Training, etc.).
