Concessions are the groups that pay less: seniors, students, card holders. The type is the label; the price comes later, per service.

Three parts to a concession

A concession charges some patients less for the same service without anyone remembering to discount. It takes three settings, and all three have to be in place before an invoice changes: the concession type (this page), a concession price on each service that offers it (Set concession prices), and the concession on the patient (Assign a concession). A type on its own is a label and nothing more.

Add a type

Open Settings, then Concession Types. A new clinic starts with Senior, Student and Health Care Card. Add one with a short Type name, such as Student, Pensioner or Staff family, and save. Rename a type at any time; the new name shows everywhere, and patients who have it keep it.

The Concession Types settings page listing concession types with their last update and, on the hovered row, view, edit and archive buttons, beside a New Concession Type button.
The Concession Types list with Senior, Student and Health Care Card.

Archive a concession you stop offering rather than deleting it. Invoices already issued keep their prices, patients who have it keep the label, and it stops being offered for new patients. The list is one for the whole clinic; every location uses it.