Confirming by text
A confirmation text gives the patient a quick, unmistakable record of their booking the moment it's made, alongside or instead of a confirmation email.
Create the template
Go to your settings and open Confirmation SMS templates, add a new one, and give it a name.
Naming a new confirmation text template.
Write the message
Keep it brief, using the available placeholders for the appointment's time, practitioner, and location, then preview it before saving.
Writing the confirmation text with placeholders.
Choosing which appointments get one
As with the email version, whether an appointment type sends confirmation texts is controlled on the appointment type itself.
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