Nothing is showing up on my online booking page

Check what's switched on

An empty or incomplete booking page almost always comes down to availability settings — nothing shows up online unless it's explicitly turned on.

• Confirm the location is switched on for online booking.
• Confirm the appointment type you expect to see is switched on.
• Confirm at least one practitioner is enabled for that appointment type.

Check the timing rules

If a location and appointment type are both switched on but no times are showing, check your lead time and advance booking window — a short window can genuinely mean there's nothing bookable right now, especially close to a public holiday or a fully booked stretch.

Check practitioner availability

If online booking is set to respect each practitioner's own availability, a practitioner with no set hours won't offer any online slots, even if everything else is configured correctly.

Still not showing up?

Open your booking link directly and check it against your online booking settings side by side, section by section, rather than guessing which one is off.