Some locations shouldn't be bookable online, and some addresses shouldn't be public, home-visit services most of all. Both are a switch per location.

Two switches per location

Open Settings, then Online Bookings, and go to Availability. Under Active locations each location has a Bookings switch and an Address switch.

  • Bookings off: the location isn't offered on the booking page at all. Staff still book it from the calendar as normal, and existing online bookings there are unaffected. Use this for a site that's by referral only, or one you're winding down.
  • Bookings on, Address off: patients can choose the location by name but aren't shown where it is. Use this for a home-visit base or a practitioner's private rooms, and give the address in the confirmation message or by phone instead.
The Active locations list on the Online Bookings page, showing four locations each with a Bookings switch and an Address switch; the Address switch is off for Riverside Home Visits.
Active locations with every location taking bookings, and Riverside Home Visits taking bookings with its address hidden.

Save the page. A clinic with one location can't hide it without taking the whole page down; use the switch at the top of the page for that, with a disabled-state message patients will see.